Privacy policy

Privacy- and Cookie policy

We are aware of the fact that you trust us. It is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect this data and how we improve your user experience on our website based on this data. This privacy policy applies to the services of ZWETTIE. You should be aware that ZWETTIE is not responsible for the privacy policies of other websites and others sources. By using our website, you agree to accept our privacy policy. ZWETTIE respects the privacy of all visitors/ users of its website and ensures that all personal information you provide is treated with strict confidentiality.

Privacy policy

When do we use your data:

We work according to privacy legislation. Your data will be used in the following situations:

– Order & pre-order

– Delivery

-Return & Repair

– Rental

– In return

– Contact with our customer service

In addition, we may use your data for personal service. We always think about your privacy. This is true for:

  • Reviews & customer satisfaction survey
  • Contact with our customer service
  • Visit the ZWETTIE- website
  • Account
  • Newsletter & email
  • Personal advice
  • Actions
  • Social media
  • Personalized advertisements within other media

We may also have a legal obligation to use your data, for example when we suspect fraud. And sometimes you have given us permission to use your data, such as when you sign up for the newsletter. We keep this neat.

Who has access to your data?

We only pass on your data to other parties if this is really necessary for our services. This concerns these parties: delivery partners, suppliers, product support, payment partners, trade information agencies, IT service providers and when collecting reviews. After all, our delivery partner must deliver your order to the correct address. Parties such as data management platforms, media and advertising agencies and research agencies come into the picture as soon as we want to give your personal advice or show you targeted advertisements, for example based on your interest in certain products. In suspicious situations, we are obligated to share customer data with government authorities.

The parties that receive access to your data from us may only use it to provide you with a service on behalf of ZWETTIE. Unless they are responsible for obtaining and protecting your data. Some cookie developers have access to the data that cookies collect on our website. You can read more about this in our cookie statement and the privacy policy of these parties. We never sell your data to third parties.

We regularly check whether we comply with the privacy policy. If you have any questions about our privacy policy, please contact us.

KvK-number: 81857292

BTW-identificationnumber: NL862246271B01

You can contact us via:

Mailen: info@zwettie.com

Writing: Zeeburgerstraat 112 1018 AG Amsterdam

Cookies

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow it) that enable the site's or service provider's systems to recognize your browser and record and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on past or current site activity, which helps us provide better services to you. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can provide better site experiences and tools in the future.

We use cookies to:\

  • Remember and process the items in the shopping cart.

* Understand and save the user's preferences for future visits.

* Tracking ads.

* Collecting data about site traffic and site interactions to provide better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies. You do this via your browser settings. Since the browser is a little different, please check your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features that make your site experience more efficient may not work properly. It does not affect the user experience, making your site experience more efficient and may not work properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners, email marketing partner (Mailchimp) and other parties (EU and non-EU) who help us operate our website, conduct our business or serve our users, so long as those parties agree keep this information confidential. We may also release information when release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Google

Google's advertising requirements can be summarized in Google's Advertising Principles. They are set up to provide users with a positive experience.

Google, as a third-party provider, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented the following:

* Reporting on Google Display Network impressions

* • Reporting on demographics and interests

* • DoubleClick Platform integration


We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies to collect data about user interactions with ad impressions and other ad service features related to our website.

Sign out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. You can also opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

Disable cookies

Most browsers are set to accept cookies, but you can set your browser to refuse cookies or to notify you when a cookie is being sent to you. However, it is possible that some services and functions on our website and on other websites will not work properly if you have disabled cookies in your browser.

What kind of personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service if you use it. The privacy policy page can be found here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible in the context of your comment.

Media

If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF ​​GPS location data. Visitors to the site can download the images from the site and view the location data.

Cookies

When you leave a comment on our site, you can indicate whether your name, e-mail address and site may be stored in a cookie. We do this for your convenience so that you do not have to enter this information again for a new response. These cookies are valid for one year.

When you visit our login page, we store a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Once you log in, we will store some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and screen options cookies are valid for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. As soon as you log out of your account, login cookies are deleted.

When you edit or publish a message, an additional cookie is stored by your browser. This cookie contains no personal data and only contains the post ID of the article you edited. This cookie expires after one day.

Embedded content from other sites

Posts on this site may contain embedded (embedded) content (e.g. videos, images, messages, etc.). Embedded content from other sites behaves exactly the same as if the visitor had visited this other site.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including recording your interaction with the embedded content if you have an account and are logged in to that site.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data

When you leave a comment, that comment and the metadata of that comment will be saved forever. This way we can recognize and approve follow-up comments automatically instead of having to moderate them.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit this information.

What rights you have over your data

If you have an account on this site or have left comments, you can request an export file of the personal information we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked through and automated spam detection service.

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